Need Help Booking?

Call our customer services team on the number below to speak to one of our advisors who will help you with all of your holiday needs.

+91 484 270 0078
+91 484 270 3011
+91 960 570 9129
Email:
pavilionluxurysuites@gmail.com

FAQ

Q. What is check in/check out time?

A. Check in and check out time is at 12 PM

Q. How far is tourist destinations from the hotel?

A. Please visit on the page , ‘the distance from hotel’ . The nearby destination is Fortkochi and

    Mattancherry which is only 30mnts drive from the hotel.

Q What types of food are available in the hotel? Is Arabic food available?

A. We have in house cook available. Also restaurants serving Arabic foods are available close by.

Q How far is Lakeshore hospital from hotel?

A. It is hardly1.5 Km from hotel.

Q. Do you have high-speed wired and/or wireless Internet access available?

A.Wireless Internet access is available throughout the hotel lobby.

Q. Do you offer room service? What are the hours?

A. Room service is available 24/7.

Q. How do I get to the hotel?

A. Please see our Location page.

Q. Do you offer free shuttle service from the airport?

A. We do not provide free shuttle service from the airport, However we do have shuttle service for a

    fee. The service is based on availability.

Q. Do you have an early departure fee?

A. Yes, an early departure fee in an amount of up to one night’s room and tax may apply and is

    subject to change based on certain offers or packages.

Q. I have questions about my bill. Who do I call?

A. You can call the hotel general line at……………., ask for the accounting department.